Appleseed's Customer Service/FAQs

• Orders & Payments

• How can I phone an order?

• You can call our order line below. These operators are only able to take orders and cannot provide any other customer service information.
  
  Place An Order:
  7 days a week
  8 A.M. - 1 A.M (ET)
  1-800-767-6666
  

• How can I mail in an order?

• If you prefer to order off-line, you can mail in an order by downloading the Order Form here, and mailing it to:
  Appleseed’s
  220 Hickory St.
  Warren, PA 16366
  

• When will I receive my order?

• Please allow between 6 and 8 business days for your order to arrive. Keep in mind we do not offer delivery on weekends or holidays.
  
  Orders placed after 1:30 p.m. EST will be considered next business day. If an item is not in stock we will notify you when to expect delivery.

• How do I apply a promotional code?

• Once you begin the checkout process you will be asked to enter any promotional discount. Your discount will appear in the Order Summary and each item on your order will be prorated. Offers and discounts cannot be combined and are not valid towards previous purchases.

• How do I change or cancel my order?

• You are able to change or cancel your order after you place it only if the order has not been picked and packed for shipping. If you would like to make a change, call Customer Service at 1-888-430-5711. Customer Service is open 9AM-9PM (EST) Monday-Friday. Please have your order number available.

• How do I track my order?

• To track your order, click Order Status.

• Where is my order confirmation?

• You will receive an order confirmation from Appleseeds.com. Please be sure to enter your email address correctly to ensure you receive your order confirmation.
  
  We suggest adding Appleseed's to your address book to be certain you properly receive all notifications.

• What payment methods does Appleseed's accept?

• We accept VISA, MasterCard, American Express, Discover, debit cards, and PayPal. If you prefer to mail your order in, we accept checks and money orders all major credit cards, and debit cards.

• Important sales tax information

• We collect sales tax in the city of Nome, AK; AL; AR; AZ; CA; CO; CT; DC; FL; GA; HI; IA; ID; IL; IN; KY; KS; LA; MA; MD; ME; MI; MN; MO; MS; NC; ND; NE; NJ; NM; NV; NY; OH; OK; PA; PR; RI; SC; SD; TN; TX; UT; VA; VT; WA; WI; WV and WY as required by law. States requiring sales tax are subject to change. We reserve the right to charge or collect applicable sales tax for your order. Therefore, your final sales tax charge may vary from what you see on the Order Review page of checkout. Sales tax amounts are calculated based on the address the purchase will be shipped to. Please note the type of product you purchase may affect the sales tax rate, additional sales tax might be charged by local governments, and sales tax laws change frequently. For states imposing sales or use taxes, your purchase is subject to tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it was made over the Internet, by catalog, or by other remote means. Many states require purchasers to file a sales/use tax return at the end of the year reporting all taxable purchases that were not taxed and to pay tax on those purchases. It is possible that you may be responsible for the payment of sales/use taxes on your orders, even though we are not required to collect sales/use taxes from you. In these situations, our listing of $0 tax at time of order does not mean that you are not responsible for the payment of taxes on the order. Rather, it means that we are not required to collect sales/use tax at the time of the order. It is your responsibility as the purchaser to pay sales/use taxes. Details on how to file these returns may be found at the state taxing authority's website.

  Also see:  INDIVIDUAL STATE SALES/USE TAX INFORMATION.

• Individual states sales/use tax information

• We may be required by law to provide the state tax authority with a report of the total amount of all your purchases at the end of the year. Additional information on your tax reporting obligations are available at the state taxing authority's website.

• Gift Cards & Reward Certificates

• How do I use my Gift Card, or Appleseed's Reward Certificate

• At checkout, please use the payment option called Redeem a Gift Card or Certificate, located below the Credit Card payment information. Enter the Gift Card or Certificate number. You may apply up to 3 Gift Cards or Certificates to your order. Gift cards can be used for purchases on any of our sister brands, excluding Haband.

• Can I replace a lost or stolen gift card?

• Lost or stolen cards may be replaced, for the remaining balance according to Blair records, with proof of purchase provided.

• What if my order is more/less than the value of my gift card?

• If your order total is more than the value of your gift card, enter a credit card number for the balance of the payment. If your order is less than the value of your gift card, the balance will remain on your gift card for future purchases.

• How do I know if my gift card order was sent to the recipient?

• You will receive an e-mail confirming that the gift card was sent to the recipient and informing you of the amount charged to your credit card.

• What happens if I am returning merchandise purchased with a gift card?

• You will receive a store credit certificate, sent to the name and address the merchandise was shipped to.

• What is VIP Plus?

• What is VIP Plus?

• VIP Plus is a fee-based customer loyalty program that was previously offered by Blair. For a full list of benefits please visit www.appleseedsvipplus.com/Login. The first 30 days of membership is $1.99. After the first 30-day trial, your membership automatically renews for $14.97 a month and will be charged to the credit card you authorized when you enrolled.

• Are you currently enrolling new members into VIP Plus?

• The VIP Plus program has been discontinued and we are not enrolling new members. Current members will maintain their membership per the terms and conditions of the program.
  

• How can I cancel VIP Plus?

• If you would like to cancel your membership, please visit www.appleseedsvipplus.com/Login or call 1-877-716-0333 to cancel. There is no obligation to continue. You may cancel at any time if you are not completely satisfied, and there will be no future charges.
  

• Returns & Exchanges

• What is your return policy?

• If you are not satisfied with an Appleseed's item, we'll gladly provide an exchange or refund your purchase price (excluding discounts, and any shipping and handling charges) for items returned in their original condition.

  • For products returned within 60 days from the date they shipped, refunds will be made in your original form of payment.
  • For products returned between 60 and 180 days from the date they shipped, you will receive store credit which will be good toward a future purchase at Appleseed's.
  • If you received the merchandise as a gift or used a gift card for the purchase and return it requesting a refund, you will receive store credit to be used on a future purchase with Appleseed's.
  • Store credits are issued for the value paid for eligible merchandise only, expire 90 days from the date issued and have no cash value.
  • If you request an exchange for an item(s) that is higher priced, your original method of payment may be charged additional shipping and handling according to our rate chart. See your order form or our website for rates.
  • All clearance items (price ending in $.97) are FINAL SALE. These items cannot be returned or exchanged. If you do return it, you will not be refunded for the item or shipping cost.
  • Any merchandise not covered by this policy will clearly state the exemption on its product page located at appleseeds.com or in the catalog.

  
  
  Click Here to view our Full Return Policy and details on how to Complete a Return.

• How do I return an item I received as a gift.

• To make your gift return, please forward your package to:
  
  Appleseed's Returns
  148 Industrial Blvd.
  Eatonton, GA 31024
  
  Please include the following information when making this return.
  
  Your name, address and phone number. If you would like a cash refund or if you wish to place an exchange. If the order is an exchange, please include any additional monies, if due. To make the return, you may use the Return Label included in your package. Simply follow the instructions included and please note there is a $9.99 charge that will be deducted from your return if you decide to use this service. You may choose any shipper to make your return but strongly encourage insuring this package.
  
  In following these instructions, the gift giver will not be made aware of this return.

• Shipping & Handling Information

• What are my shipping options?

• Standard shipping charges are calculated on the order subtotal before the promotional discount is applied. Please allow between 6 and 8 business days for your order to arrive.
  

  Standard Shipping & Handling Charges Per Delivery Address

  Order Subtotal	Charge
  Up to $30.00	$9.99
  $30.01-$40.00	$10.99
  $40.01-$60.00	$12.99
  $60.01-$80.00	$14.99
  $80.01-$100.00	$16.99
  $100.01 - $150.00	$18.99
  $150.01 - $200.00	$20.99
  $200.01+	$22.99

  
  We do not offer delivery on weekends or holidays. We reserve the right to require a signature on some packages. We ship to AK, HI and US territories for an additional charge of $8.99. Approximate shipping is 8-12 days.
  
  

  Priority Shipping

  Priority Shipping - $18.99 - arrives in 3 to 4 business days

  • Business day: Saturday, Sunday and Holidays are not considered business days.
  • Priority Shipping is delivered by UPS
    • Unable to ship to PO Boxes, APOs, or FPOs
  • Priority Shipping is only available with in stock merchandise. Backorders will ship with our standard delivery once it is available.
  • Not available with all items. There is a message when it is not available.

  
  

  Drop Ship

  Drop ship (items shipped directly from the manufacturer) orders are shipped by ground only and cannot be expedited or shipped with Priority Shipping. Drop ship items can only be shipped within the continental United States (no shipments to FPO, APO, P.O. Boxes or military bases). Please allow up to 2 weeks for delivery. Please note: Some specially marked products may require additional delivery charges or an additional fee may be required for expedited delivery. Shipping and handling charges are non-refundable.
  
  

• Do you ship to PO Boxes or APO/FPO Boxes?

• • We ship to PO Boxes within the 48 contiguous states via standard shipping only.
  • We ship to APO/FPO addresses via standard shipping only.
  • We ship to AK, HI and US territories for an additional charge of $8.99. Approximate shipping is 8-12 days.

• How do I ship to multiple addresses?

• Please call our Order Line at 1-800-767-6666 to place an order to be shipped to multiple addresses 7 days a week 8 A.M. - 1 A.M (ET)

• Special Handling

• Some items on our website require an additional shipping charge. These items are noted as such on the product information page. These products include an additional surcharge due to size and/or weight. Additionally, these products will not ship to PO Boxes, Alaska, Hawaii, APO/FPO.

• Account Assistance

• How do I update my address or change my password?

• If you have registered with Appleseed's, you may update your password and/or email address at any time. Please click Sign In. Once signed in, select Account Overview, then click the link under Manage Account Settings.
  
  If you haven't registered and would like to, click Register Now.

• Forgot your account password?

• If you have forgotten your password, we will send you a link to reset your password. Click Here to Reset Your Password

• Why should I register for an account?

• 
  Setting up an account with Appleseeds.com will save you time, and make your shopping experience with us easier. Your information will be automatically entered into the billing screen making check out fast and easy! You also have the option to receive notice of special sales and promotions offered to web customers.

• Why am I not receiving email confirmations?

• If you are not receiving our emails, we suggest confirming the email address you used to place your order. If that is correct, please add Appleseeds@info-appleseeds.com to your address book to ensure our emails to you are not being blocked.

• Privacy & Security

• Is your website a secured site?

• When you place an order with Appleseed's via our web site, we will collect your name, address, telephone number, e-mail address and credit card information. We use Secure Sockets Layer (SSL) to encrypt your personal data during transmission over the Internet. This is to ensure that the information you shared with us on our web site is safe and protected.

• How do I know if my online order is secure?

• We use a secure server to protect your ordering information as it comes to us via the Internet. This means that all information such as name, address and your credit card number entered in the checkout section of our online store is encrypted with Secure Sockets Layer (SSL). SSL technology is an industry standard and among the best software available today for secure commerce transactions.
  
  Our web server is stable and secure, so you can shop via the web without worry and without risk. We encrypt all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
  
  Our Privacy Policy is available here.

• The Appleseed's Credit Card

• Appleseed's Credit Card

  Why did the Appleseed's Credit Card close on March 15, 2022?

  All Appleseed's credit cards have closed as our relationship with Comenity Capital Bank has ended. We are very happy to report that you'll still be able to shop our full assortment online, or by calling our friendly representatives. We accept all major credit cards, debit cards, and PayPal as other methods of payment.

  Will Appleseed's issue a new card from different bank?

  Currently, we have no plans to issue a new card from a different bank.

  How will orders and backorders placed on the Appleseed's Credit Card be processed now that the card has closed?

  All orders and backorders placed on or before March 14, 2022, will ship and be charged to the credit card used for the purchase.  When and if backorders are delayed due to inventory and supply chain issues, you will be notified by customer service via email, mail, or phone. Depending on the length of the delay, orders may need a new method of payment before being processed. If a new method of payment is not obtained, then the order will be cancelled. Moving forward, you'll still be able to shop our full assortment online or by calling our friendly representatives. We accept all major credit cards, debit cards, and PayPal as methods of payment.

  Where can I manage my Appleseed's Credit Card and make payments?

  You will continue to receive monthly billing statements until your account balance is paid in full and the terms and conditions in your Credit Card Agreement will apply until your account balance is paid in full. You will also continue to have access to the Account Center hosted by Comenity Capital Bank, where you can view your account and make online payments.

  How will refunds, exchanges, and order changes be managed now that the Appleseed's Credit Card has closed?

  Please follow the return policy found at www.appleseeds.com/content/returns. Please note, refunds for returns allocated to another form of payment will not affect your outstanding balance due to Comenity Capital Bank. Any outstanding balance on your Appleseed's Credit Card will need to be paid in accordance with your credit card agreement. Refunds will be applied back to the original method of payment.

  Exchanges and order changes made where the Appleseed's Credit Card was the original method of payment, may need a new method of payment for the addition of the new item after the card closure on March 15, 2022. We accept Visa, American Express, MasterCard, and Discover, debit cards, as well as PayPal. If this is required, you will be notified by customer service via email, mail or phone. The refund for the returned item will be applied back to the Appleseed's credit card.

  How will remaining rewards be issued now that the Appleseed's credit card closed on March 15, 2022?

  If you earned enough points through March 4, 2022, to receive a rewards certificate, a final reward certificate will be delivered on your April 2022 billing statement. Any point balance below 150 remaining on your account after fulfillment will be forfeited. Rewards expire 90 days after issuance.

  How do I apply for an Appleseed's Credit Card Account?

  Thank you for your interest in opening an Appleseed's Credit Card credit card. We are no longer accepting applications. Please call 1-800-981-7490 with further questions.

  What information can I see about my Appleseed's Credit Card Account online?

  As an Appleseed's Credit Card customer, you may click here to access your account. You'll be taken to the website operated by Comenity Bank, the credit card issuer. Since it isn't operated by Appleseed's, it will require a separate login. You will be able to check your current account status, including: balance, minimum payment amount and due date, past due amount, last payment amount and date posted, and detailed statement history. You may also pay your Appleseed's Credit Card Account bill online.

  Will I be able to make changes to my account online?

  Once you log into your Appleseed's Credit Card Account and have secured access to your information, you will be able to make changes to your personal information.

  When will my online payment to Comenity Bank be withdrawn from my bank account?

  It may take up to two business days to complete your online payment. A successful online payment will cause a debit on your checking account and a payment on your Appleseed's Credit Card Account in the time specified when you submitted your payment.

  Can I schedule when I want my online payment to be withdrawn?

  No. Comenity Bank does not currently offer the ability to schedule when a payment can be withdrawn. Once a payment is keyed on Comenity Bank system, it will be withdrawn from your checking account within two business days.

  Is there a fee to make online payments?

  No. There is currently no fee associated with using Comenity Bank online payment feature.

  Can you send me an email reminder of when my payment is due?

  If you access your account online and have provided your email address to Comenity Bank, you will receive an email reminder when your statement is ready to view. The email will contain a link that allows you to securely click through and sign into your Appleseed's Credit Card Account Center to view your statement, payment due date, and make payments.

  Can I set up my account to have automatic payments made each month?

  Currently, Comenity Bank does not offer the ability to schedule regular online payments to be withdrawn from your checking account on a monthly basis.

  What is the Comenity Bank Credit Card Agreement?

  The Comenity Bank Card Agreement is your agreement with the Appleseed's Credit Card issuer, Comenity Bank.

  What is contained within the Comenity Bank Credit Card Agreement?

  The Comenity Bank Credit Card Agreement covers the use of your credit card account. It explains topics such as: Minimum Payment, What to do if your Card is Lost or Stolen, Credit Limit, Finance Charges, Other Fees and Charges, Arbitration, Billing Rights and many others. Please refer to your Comenity Bank Credit Card Agreement for more information.

  What are the Terms and Conditions of my Appleseed's Credit Card account?

  Visit Appleseed's Credit Card Terms and Conditions to see the Customer Privacy Statement. Items covered are: Annual Percentage Rate (APR), Other APRs, Variable Rate Information, Grace Period, Methods of Computing your Balance for Purchases, Annual Fees, Minimum Finance Charge and Late Payment Fees.

  How will remaining rewards be issued once the Applseed's credit card closes on 3/15/22?

  If you earn enough points through March 4, 2022, to receive a rewards certificate, a final reward certificate will be delivered on your April 2022 billing statement. Any point balance below 150 remaining on your account after fulfillment will be forfeited.

• California Proposition 65 (Prop 65)

• What is Prop 65?

  What are my rights under Prop 65?

  
  Prop 65 is a California law that requires companies to provide warnings for products that contain chemicals known to the state of California to cause cancer, birth defects and/or other reproductive harm. For more information to go www.P65Warnings.ca.gov.
  
  

• Why do some products have a chemical warning?

  
  The Prop 65 warning is required by the state of California for products that contain certain levels of chemicals known to the state of California to cause cancer, birth defects and/or reproductive harm. If a product does not display a warning on the product information page, the supplier of the product has indicated that it does not require a Prop 65 warning. For more information go to www.P65Warnings.ca.gov.
  
  

• What does the warning mean?

  
  Although the product meets federal safety standards, we include the warning as required by the state of California, which has stricter requirements. We care about your safety and comply with applicable health and safety requirements.
  
  

• State Privacy Laws

• General Questions about Orchard Privacy

  What are my rights under State’s Privacy laws?

  Some state privacy laws give consumers more control over how their personal information is being used by providing the following rights:

  • The Right to Know: Consumers can make a verifiable request to know what personal information is being collected about them, whether their personal information is being sold or disclosed, and to whom
  • The Right to Request Deletion: A Consumer can make a verifiable request to a business to delete any personal information the business has collected or maintained. If a business receives a verifiable request to delete collected personal information, the business must also notify its service providers of the request so the Service Provider can delete the Consumer’s personal information from their records
  • The Right to Opt-Out of Sale and Share: A Consumer can direct, at any time, a business to not sell or share the Consumer’s personal information to a third party
  • Right to Non-Discrimination for the Exercise of Granted Privacy Rights: A business must not discriminate against Consumers that exercise rights granted under a state privacy law
  • The Right to Correct: A Consumer can make a verifiable request to a business to correct inaccurate personal information that we maintain about the consumer

  For more information, please visit Appleseed’s Privacy Policy at www.appleseeds.com/content/privacy-security.

  What steps do I need to take to make a Privacy request?

  
  You can make a verifiable request to exercise the Right to Know, the Right to Request Deletion, request to exercise the Right to Opt-Out of Sale and Share, and the Right to Correct via our Website (“Site”) www.appleseeds.com or by calling us at 1-888-912-0942.

• Exercising the Right to Know

  What happens when I make a verifiable request under the Right to Know?

  To make a verifiable request to exercise the Right to Know, please visit the Site https://www.appleseeds.com/privacy/management/request/form, or by calling 1-888-912-0942. The following steps may apply to you:

  • On either the phone call or through the Site, we will ask you to provide certain pieces of personal information to verify your identity. You may request that we provide to you a report containing
    • Specific pieces of information we have collected, disclosed, and sold about you
    • The categories of personal information we have collected, disclosed, and sold about you
  • We will confirm receipt of your verifiable request for the Right to Know within 10 days

  How long will it take to receive the personal information you have after I submit my request for the Right to Know?

  We will try to respond to your request within 45 days. The 45-day period will begin on the day we receive your verifiable request. If necessary, we may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total – if the added 45-day period is needed, we will provide notice and explanation of why the extension is required.

  What if my request to know is denied?

  Under state privacy laws, we have the right to deny your request if we cannot verify your identity. Once you submit your verified request, we will match the personal information you may have provided to our internal records. If you requested that we provide you with specific pieces of information, and we are unable to verify your identity, we will evaluate your request as if you requested disclosure of categories of personal information. If you requested categories of personal information about you and we are unable to verify your identity, we will direct you to our general Privacy Policy at www.appleseeds.com/content/privacy-security.

  What are you considering as personal information?

  Identifiers: real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, Social Security Number, driver’s license number, customer number, or other similar identifiers.

  How did you obtain my personal information?

  We collect information from you when you use the Site, contact us or interact with us. We may collect personal information that you may provide. Personal Information may also be collected on our behalf by our third parties and service providers.

• Exercising the Right to Deletion

  What happens if I request to have my personal information deleted?

  To make a verifiable request to exercise the Right to Request Deletion, please visit the Site https://www.appleseeds.com/privacy/management/request/form, or by calling 1-888-912-0942. The following steps may apply to you:

  • On either the phone call or through the web page, we will ask you to provide certain pieces of personal information to verify your identity. We will confirm receipt of your verifiable request for the Right to Know within 10 days.

  
  As part of your Right to Request Deletion, you may ask for Appleseed’s to delete personal information we have collected and maintained about you from our records and direct us to communicate with our service providers to delete your personal information from their records.

  How long will it take to delete my personal information?

  We will confirm receipt of your verifiable request for the Right to Request Deletion within 10 days. We will try to respond to your request within 45 days. The 45-day period will begin on the day we receive your verifiable request. If necessary, we may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total – if the added 45-day period is needed, we will provide notice and explanation of why the extension is required.

  How do I know if you removed my personal information?

  We will send you correspondence regarding your request to delete within the timeframe outlined above. In the correspondence, we will specify the way the personal information was deleted.

  We will maintain a record of the request of deletion as part of the record retention requirements for at least 24 months.

  Also, state privacy laws provides businesses certain exemptions from the Right to Request Deletion – there may be instances where Appleseed’s may not delete your information even though you requested the personal information be deleted.

  Have you shared my personal information to other companies? If so, how do I delete the shared personal information?

  Appleseed’s may share the personal information it has collected about you to its service providers. If you make a verifiable request to exercise the Right to Deletion, we will provide notice to our Service Providers to delete your personal information from their records. In communication to you, we will confirm that we notified our Service Providers of your request to exercise your Right to Deletion.

  Please note, even if Service Providers are notified of your request, state privacy laws provides several exemptions from the Right to Deletion allowing the Service Providers to keep records of your personal information even though you requested the personal information be deleted.

  What if my request to delete is denied?

  Under state privacy laws, we also have the right to deny your request to exercise the Right to Request Deletion if we cannot verify your identity. Once you submit a request, we will match your information to our internal records. We will inform you if we are unable to verify your identity and shall treat your request as a request to Opt-Out of Sale or Share.

  Further, state privacy laws allows for businesses to exercise a number of exceptions to a verifiable request to delete. If we deny your request to delete, we will provide you correspondence describing that we cannot comply with your request and include any statutory and regulatory exceptions.

• Exercising the Right to Opt-Out of Sale and Share

  What happens when I make a request to exercise the Right to Opt-Out of Sale and Share?

  As a Consumer, certain state privacy laws provide the right, at any time, to direct Appleseed’s not to sell or share your personal information (“Right to Opt-Out”) to third parties. If you would like to Opt-Out of Appleseed’s selling or sharing your personal information, please click on the “Do Not Sell My Info” link at www.appleseeds.com or call us at 1-888-912-0942.

  How long will it take Appleseed’s to recognize a request exercising the Right to Opt-Out of Sale and Share?

  We will act on the request to Opt-Out within 15 days from the date we receive your request. We will notify you that we communicated with third parties to whom we sold or shared your personal information that you have exercised your Right to Opt-Out and to instruct the third parties not to further sell the information.

  Can my Right to Opt-Out of Sale and Share request be denied?

  If we have a good-faith, reasonable, and documented belief that a request to Opt-Out is fraudulent, we may deny the request. If we deny the request, we will inform you that we will not comply with the request, and we will provide an explanation why we believe the request is fraudulent.

• Exercising the Right Correct

  What happens when I make a verifiable request under the Right to Correct?

  To make a verifiable request to exercise the Right to Correct, please visit the Site https://www.appleseeds.com/privacy/management/request/form, or by calling 1-888-912-0942. The following steps may apply to you:

  • On either the phone call or through the Site, we will ask you to provide certain pieces of personal information to verify your identity. We will confirm receipt of your verifiable request for the Right to Know within 10 days.

  How long will it take to correct the personal information you have after I submit my request for the Right to Correct

  We will confirm receipt of your verifiable request for the Right to Correct within 10 days. We will try to respond to your request within 45 days. The 45-day period will begin on the day we receive your verifiable request. If necessary, we may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total – if the added 45-day period is needed, we will provide notice and explanation of why the extension is required.

  What if my request to correct information is denied?

  Under the state privacy laws, we have the right to deny your request if we cannot verify your identity. Once you submit your verified request, we will match the personal information you may have provided to our internal records. If you requested that we provide you with specific pieces of information, and we are unable to verify your identity, we will evaluate your request as if you requested disclosure of categories of personal information. If you requested categories of personal information about you and we are unable to verify your identity, we will direct you to our general Privacy Policy at www.appleseeds.com/content/privacy-security.

• General FAQs

• How can I learn more about the Appleseed's Rewards Club?

• For features and benefits of the Appleseed's Rewards club, please click here.
  
  To read all Frequently Asked Questions pertaining to the Appleseed's Rewards Club, please click here.

• How do I find a product's style number?

• Our styles can be searched by Catalog Alias (Example: 3C1-16A) or by an Item # that may appear on your order confirmation and/or invoice (Example: H205). Please note: 76915 is an overall company identifier and not a product number. If you have trouble locating a product or style at any time, please contact our Customer Service Team at (Tel) 1-888-430-5711.

• How do I unsubscribe from your mailing list?

• Please email us at CustomerService@Appleseeds.com. In your email, please include your Name, Address, and Customer Identification number on your catalog. We will update your account information and remove you from our list. We request your patience as you may continue to receive catalogs for a short time

• How can I stop receiving duplicate catalogs?

• Please email us at CustomerService@Appleseeds.com. In you email, please include your Customer Identification number and the Source Code listed on each catalog. We will update your account information to remove the duplicate. We request your patience as you may continue to receive a duplicate catalog for a short time.

• Accessibility Policy

• Click for Details

• At Appleseed's, we are committed to ensuring that individuals with disabilities can access all of the goods, services, facilities, privileges, advantages, and accommodations offered by Appleseed's through its website, www.appleseeds.com, and its mobile applications. If you are having trouble accessing www.appleseeds.com or our mobile site, please call Customer Service at 1-888-430-5711 for assistance.

• Contact Customer Service

• General Customer Service:
  Call 888-430-5711
  Email: customerservice@appleseeds.com
  
  To Place and Order: 8:00am-1:00am (EST); 7 days a week
  Call 1-800-767-6666