Appleseeds.com Privacy Policy | Customer Service

Privacy Policy

APPLESEEDS.COM
Online Privacy Policy

Effective Date: January 1, 2020
Last Updated: February 15, 2022

Welcome to Appleseeds.com (this "Site").

1. Introduction
This Privacy Policy only applies to your visits to the Site, which is operated by Appleseed's, with a principal place of business at 220 Hickory Street, Warren, PA 16366. We know you value your privacy. This Privacy Policy governs personal information we collect and receive from you or about you and explains how we may collect, use, and, in some instances, share this information.

Unless explicitly stated otherwise, any new features that augment or enhance the current Site will be subject to this Privacy Policy.

This Privacy Policy is part of the, Appleseed's Terms of Use. Our Terms of Use pertain to purchasing products and services through the Site, along with rules of decorum while on the Site. Please read our Terms of Use, if you have not already done so. You may access the current version of the Terms of Use at any time by clicking on the link marked "Terms of Use" at the bottom of each page of the Site. Any terms defined in the TOU shall have the same meaning in this Privacy Policy.

Please review the Privacy Policy each time you use the Site. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

You may access the current version of this Privacy Policy at any time by clicking on the following link Privacy Policy, at the bottom of each page of the Site. For your convenience, we post the effective date of this Privacy Policy at the top of this page, so that you can see whether this Privacy Policy has changed since your last visit.

A. Privacy Notices
This Privacy Policy may be supplemented or amended from time to time by "Privacy Notices" posted on the Site. Generally, Privacy Notices provide details about the personal information we collect on particular pages or particular areas of the Site, why we need that information, and choices you may have about the ways we use that information. Our Privacy Notices are part of this Privacy Policy.

B. Agreements Governing Specific Features and Password-Protected Areas of The Site.
This Privacy Policy may be supplemented or amended by special terms and conditions governing specific features or password-protected areas of the Site. When you sign up to use a special feature or password-protected area, you may be asked to agree to special terms governing your use of the special feature or password-protected area. In such cases, you will be asked to expressly consent to the special terms, for example, by checking a box or clicking on a button marked "I agree." This type of agreement is known as a "click-through" agreement. If any of the terms of the click-through agreement are different than the terms of this Privacy Policy, the terms of the click-through agreement will supplement or amend this Privacy Policy, but only with respect to the matters governed by the "click-through agreement."

2. Information We Collect
We collect information from you when you use the Site, contact, us or interact with us in the manner described below. We may collect personal information that you may provide. If you submit any personal information in connection with using the Site, you represent that you have the authority to do so and to permit Appleseed's to use the information in accordance with the Privacy Policy.

A. Information You Voluntarily Provide Us
We collect the personal information that you knowingly and voluntarily provide when you use the Site. For example, we collect the information you provide when you request information about products or services, request a catalog, purchase a product or service, contact us regarding a purchase, or enter a contest or promotion. When using the website, you may provide personal information including, but not limited to your first and last name, shipping/billing address, email address, phone or mobile phone number, credit or debit card information, Social Security number, age, birth date, gender, purchase/return/exchange information occupation, personal interests, and information used to verify your identity or for fraud prevention purposes. Whether to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on the Site.

B. Information We Collect Automatically When You Use the Site
When you access and use the Site, we automatically collect information regarding you and your device, including your device's internet protocol address, the domain name of your internet service provider, your location, your mobile device information (e.g., device model and operating system version), your page visits, your social sharing activity, and aggregated information that cannot be used to specifically identify you. Additional information collected is described in the Analytics and Cookies, Local Storage and Other Tracking Technologies sections below.

C. Supplemental Information
To serve you better, we may combine information you give us by shopping our catalogs with the information we collect through the Site. We may also supplement the information we collect through the Site with information that is publicly available such as information based on your address, zip code or information you submit in a public forum (e.g. a blog, chat room, or social network). We may also supplement the information we collect through the Site within information we receive from or cross-reference with our Marketing Partners.

D. Information We Collect from Other Sources
We may collect information about you from partner sources, including advertising companies, marketing consultants, and social media companies. Advertising and marketing companies may display online advertising for Us or other companies to you on the Site and on other websites. The information these advertising partners and marketing consultants collect and use includes non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g. IP address).

As an example, we utilize services from the following partners:

• Iovation: We use services provided by a third-party, iovation Inc. ("Iovation"), for the purposes of fraud prevention and account authentication purposes. Iovation is based in the US. Their third-party services help us decide whether to accept transactions from electronic devices by analyzing device attributes and checking whether they have been associated with fraudulent or abusive transactions in the past. The service also helps verify your identity by registering and remembering devices associated with your account. We also report to iovation if we conclude that a device has been used in connection with a fraudulent or abusive transaction with us.

Through the use of Cookies, the following may be collected: your attributes of your device, which is like the types of information collected by many websites such as IP addresses, device type, browser type, screen resolution, operating system etc. Your identifiable personal data may not be directly collection, although your IP Address may be collected. This information is then shared with Iovation, for fraud prevention and account authentication purposes. For more information about Iovation's privacy practices, please visit www.iovation.com.

Additional information about Cookies is described in the Cookies, Local Storage and Other Tracking Technologies section below.

The Site includes social media features, such as the Facebook Like button, Google Plus, Pinterest, and Twitter widgets. These features may collect information about your IP address and which page you're visiting on our Site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

3. How We Use Your Information
We use the information we collect for several purposes including: • to provide the products, information and services you request;
• for security, credit or fraud prevention purposes;
• to provide you with effective customer service;
• to provide you with a personalized experience when you use the Site;
• to provide relevant advertising and remarketing across websites;
• to contact you with special offers and other information we believe will be of interest to you (but only with your permission);
• to contact you with information and notices related to your use of the Site;
• to invite you to participate in surveys and provide feedback to us;
• to invite you to participate in and administer sweepstakes and contests; to better understand your needs and interests;
• to improve the content, functionality and usability of the Site;
• to improve our products and services;
• to improve our marketing and promotional efforts;
• to administer and troubleshoot the Site;
• to compile aggregate data for internal and external business purposes; and
• for any other purpose identified in an applicable privacy notice or other agreement between Appleseed's and you or as permitted or required by law.

Please note that you may choose not to allow us to use your personal information for certain purposes (such as to email you promotional information) as described in the Your Choices Regarding Your Information section below.

4. How Your Information is Disclosed
Information may be disclosed to third parties in accordance with our Privacy Policy. You may choose not to share certain information as described in the Your Choices Regarding Your Information section below.

A. Third Parties, Service Providers, & Business Partners
We share personal information with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as credit card processing services, data storage services, and web hosting services) or that help us market our products and services (such as third-party email marketing companies). These entities are required by contract to use the personal information we share with them only to perform services on our behalf and to take commercially reasonable measures to protect the confidentiality and security of your personal information. We also may share users' personal information with advertisers for their direct marketing and promotional purposes and so they can provide services to you.

B. Business Changes
If we become involved in a merger, acquisition, sale of assets, joint venture, securities offering, bankruptcy, reorganization, liquidation, dissolution, or other transaction or if the ownership of all or substantially all our business otherwise changes, we may transfer your information to a third party or parties in connection therewith.

C. Affiliates
We may also share your information with our affiliates for purposes consistent with this Privacy Policy. Our affiliates will be required to maintain that information in accordance with this Privacy Policy.

D. Investigations and law
We may disclose information about you to third parties if we believe that such disclosure is necessary to:

E. Aggregated Information
We may share aggregated information relating to users of the Site with affiliated or unaffiliated third parties. This aggregated information does not contain personal information about any user.

F. As Described in a Privacy Notice
We reserve the right to disclose your personal information as described in any Privacy Notice posted on the Site where you provide that information. By providing your personal information on that Web page you will be consenting to the disclosure of your personal information as described in that Privacy Notice.

G. As Described in Any Other Agreement Between You and Appleseed's
We reserve the right to disclose your personal information as described in any click-through agreement or any other agreement between you and Appleseed's.

H. Analytics
We use third party analytics tools to help us measure traffic and usage trends for the Site. These tools may use cookies and other technologies to collect information about your use of the Site. These tools collect information sent by your device or the Site and other information that assists us in improving the Site. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

We also participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. If you do not wish to participate, you may "opt-out" at Adobe Marketing Cloud Device Co-op Privacy Control.

5. Cookies, Local Storage, and Other Tracking Technologies
Appleseed's and third parties may collect or receive information about your use of the Site, including through the use of cookies, web beacons and other technologies, and this information may be collected over time and combined with information collected on different websites and online services, which may track users across websites and apps. You can instruct your browser to stop accepting cookies. But if you do not accept cookies, you may not be able to use all functionality of the Site.

A. Cookies
When you visit the Site or advertisements appearing on the Site, Appleseed's or third parties may use "cookies" which store certain information on your device and which allow us to customize your experience to better match your interests and preferences, or to simply facilitate your signing in to use the Site. Most browsers will allow you to erase cookies from your device, block acceptance of cookies, or receive a warning before a cookie is stored. However, if you block or erase cookies, we may not be able to restore any preferences or customization settings you previously specified, and our ability to personalize your online experience would be limited. Please refer to your browser instructions or "help" screen to learn more about these functions.

B. Web Beacons
Also, Appleseed's or our partners may collect information from visits to the Site using "Web Beacons." Web Beacons are small graphic images or other programming code (also known as "web bugs," "1x1 GIFs" or "clear GIFs") used to keep track of your navigation through the Site and your electronic communication with us. We may include Web Beacons in our web pages and email messages. Web Beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or email can act as a Web Beacon. Web Beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Site, to monitor how users navigate the Site, to count how many emails that were sent were actually opened or to count how many particular articles or links were actually viewed. Web Beacons may be used to collect personal information (for example, the email address associated with an email message). This information is sometimes known as "clickstream data." We may use this data to analyze trends and statistics to improve your online experience, or customer service.

With your permission, We may also use pixels. A pixel is a small piece of code that can be installed on a website so social sites can track effectiveness of advertisements created on social media.

We use cookies and other tracking technologies on the Site to:

6. Security
We implement a variety of security measures to protect the safety of your personal information when you enter, submit, or access your personal information.

While we take reasonable measures to protect the information you submit via the Site against loss, theft and unauthorized use, disclosure, or modification, we cannot guarantee its absolute security. No Internet, email, or mobile application transmission is ever fully secure or error free. Email or other messages sent through the Site may not be secure. You should use caution whenever submitting information through the Site and take special care in deciding with which information you provide us. If you have any questions about security on our Site, please email us at CustomerService@Appleseeds.com.

For your protection, certain areas of the Site are password protected. You are responsible for maintaining the confidentiality of your passwords. We have the right to assume that anyone accessing the Site using a password assigned to you has the right to do so. You will be solely responsible for the activities of anyone accessing the Site using a password assigned to you, even if the individual is not, in fact authorized by you. If you have reason to believe that your password has been compromised or used without authorization, you must promptly change it using the functionality provided on the Site.

Never provide sensitive personal information (for example, your Social Security number, driver's license number or credit card information) to us via email. Use the appropriate areas of the Site to communicate this information or contact us by telephone with your 10-digit customer number. We cannot guarantee that transmissions of your personal information will be fully secure and that third parties will never be able to defeat our security measures or the security measures of our partners. WE ASSUME NO LIABILITY FOR DISCLOSURE OF YOUR INFORMATION DUE TO TRANSMISSION ERRORS, THIRD-PARTY ACCESS OR CAUSES BEYOND OUR CONTROL.

Any information collected through the Site is stored and processed in the United States. If you use our Site outside of the United States, you consent to have your data transferred to the United States.

7. Data Retention Policy
We will retain your information for as long as you use the Site and for a reasonable time thereafter, unless as otherwise specified by applicable laws. Please note that some or all the information we have collected may be required in order for the Site to function properly.

8. Your Choices Regarding Your Information
We respect your right to make choices about the ways we collect, use and disclose your personal information. In most cases, we will ask you to indicate your choices at the time we collect your personal information. We will also include an "opt-out" link in newsletters or promotional emails we send you so you can inform us that you do not wish to receive such communications from us in the future. If you have created an account or a personal profile on the Site, you may be able to update some or all of your privacy choices by changing the settings on your account settings or profile page.

A. Changing Your Information
If you wish to update or correct your personal information, please let us know by calling us at 1-888-430-5711 or by sending us an email at CustomerService@Appleseeds.com Please be sure to include your email address, full name, and specifically what information you would like to update or correct. If you contact us by email, please provide us with your 10-digit customer number, but DO NOT include your Social Security number or account number.

B. Email Communications and Direct Marketing
We want to communicate with you only if you want to hear from us. You have the choice to be excluded from our offers and promotions and to be excluded from sharing personal information with our affiliates or Marketing Partners. If you choose not to receive information from us or do not want us to share your personal information with our affiliates or Marketing Partners, please let us know by calling us at 1-888-430-5711 or by sending us an email at CustomerService@Appleseeds.com Please be sure to include your email address, full name, and specifically what information you do not want to receive, such as "no phone offers", "no mail offers", "no email offers", or "no sharing of information with Marketing Partners." Please include your 10-digit customer number. DO NOT include your Social Security number or account number in the email. We will respond to reasonable requests within a reasonable time and, in any event, within the time period required by law.

Even if you ask us not to share or use your personal information for direct marketing purposes, we may still use your personal information in connection with the proper administration and management of your Appleseed's Credit Account. In addition, when you purchase from us online or through our catalogs, we may need to contact you via phone, email or mail to address questions specific to your order, even if you have opted to not receive marketing communications.

C. Social Media
You should make sure you are comfortable with the information that a third-party social networking service may make available to us by carefully reviewing the social media service's privacy policy and terms and conditions and by modifying your privacy settings directly on that service.

D. Opt-Outs from Advertising Partners and Marketing Consultants
If you do not wish to receive our advertising or marketing consultants' cookies or similar technologies, you may "opt-out" at either the Network Advertising Initiative website or Digital Advertising Alliance website We also participate in the Adobe Marketing Cloud Device Co-op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. If you do not wish to participate, you may "opt-out" at Adobe Marketing Cloud Device Co-op Privacy Control . See Analytics and Cookies, Local Storage and Other Tracking Technologies sections above for other partner opt-out details.

9. Information Collected from Other Websites, and Appleseed's Do Not Track Policy
Through cookies we place on your browser or device, we and our partners may collect information about your online activity after you leave the Site. Just like any other usage information we collect, this information allows us to improve the Site and customize your online experience, and otherwise as described in this Privacy Policy.

Your browser may offer a "Do Not Track" option, which allows you to signal to operators of websites and mobile applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites and mobile applications and services. The Site does not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Site and after you leave the Site.

10. Protecting Children
The Site is not focused on marketing or attracting minors and we do not knowingly collect personal information about anyone under the age of 18. Anyone under the age of 18 should not use the Site. Our goal is to comply with applicable laws and regulations relating to collection and use of information from children, including the federal Children's Online Privacy Protection Act. If you believe that we have received information from a child, please notify us immediately by calling us at 888-430-5711 or by sending us an email at CustomerService@Appleseeds.com, and we will remove that information from our database.

11. Terms of Use
Please also visit Appleseed's TOU at Appleseed's Terms of Use , which states the terms, disclaimers, and limitations of liability governing your use of the Site. The TOU and Privacy Policy are governed under the laws of the State of Minnesota without regard to its conflicts of law provisions.

12. Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. If we modify this Privacy Policy, we will provide a notice at the top of this Privacy Policy for at least 30 days after the new effective date. Please review this Privacy Policy periodically, and especially before you provide any information. Your continued use of the Site or provision of personal information after any modifications to this Privacy Policy constitutes your acceptance of those changes. This Privacy Policy was made effective on the date indicated above.

BY USING THE WEBSITE, YOU AGREE TO BE BOUND BY THE MOST RECENT VERSION OF THE PRIVACY POLICY.

13. Your California Privacy Rights
Section 1798.83 of the California Civil Code permits California residents to request from a business, with whom the California resident has an established business relationship, certain information about the types of personal information the business has shared with third parties for those third parties' direct marketing purposes and the names and addresses of the third parties with whom the business has shared such information during the immediately preceding calendar year. You may make one request each year by emailing us at CustomerService@Appleseeds.com.

If you are a California Resident, you may have certain rights under the California Consumer Privacy Act ("CCPA"). For more information regarding your rights under the CCPA, please visit the Appleseed's California Consumer Privacy Act Privacy Notice below; and the California Consumer Privacy Act Notice and Collection Act.

14. Your Nevada Privacy Rights
Under Nevada law, consumers that reside in Nevada have the right to make a verifiable request prohibiting us from selling "covered information" that we have collected or will collect to a third party ("Verifiable Opt-Out Request"). "Covered Information" may include your first name and last name; a home or other physical address; and email address; a social security number; an identifier that allows for a person to be contacted either physically or online; or any other information concerning a person collected from the person through the Site and maintained in combination with an identifier that makes the information personally identifiable. We may not be required to follow a consumer's Nevada Opt-Out Request under specific circumstances.

If you are a Nevada consumer and would like to make a Verifiable Opt-Out Request, please fill out the form found here: Contact us. We intend to respond to Verifiable Opt-Out Requests within 60 days. If we need more time to respond to a Verifiable Opt-Out Request, we will notify you of such an extension.

15. Contacting Us
If you have questions about this policy or our privacy practices, please email us at CustomerService@Appleseeds.com and write "Privacy" in the subject line or write us at:

Appleseed's
220 Hickory St.
Warren, PA 16366
Attention: Privacy

Appleseed's California Consumer Privacy Act Privacy Notice
Effective Date: January 1, 2020
Last Updated: February 15, 2022

Thank you for choosing Appleseed's ("Appleseed's," "Us," "Our," or "We").  If you are a California Resident, the California Consumer Privacy Act ("CCPA") provides you with certain rights.  This CCPA Privacy Notice provides a description of Our online and offline practices regarding the collection, use, disclosure, and sale of your Personal Information and your rights as a consumer as it relates to your Personal Information. 
This CCPA Privacy Notice is part of Our general Privacy Policy, Terms of Use ("TOU"), and the California Consumer Privacy Act Notice at Collection of Personal Information.  PLEASE READ CAREFULLY THIS NOTICE, AND ALL OTHER NOTICES DESCRIBED ABOVE, WHICH IS PART OF THE WEBSITE TERMS OF USE AND PRIVACY POLICY (COLLECTIVELY "TOU"), BEFORE YOU PROVIDE PERSONAL INFORMATION TO US VIA THE WEBSITE.
ACCESSING, DOWNLOADING OR OTHERWISE USING THE WEBSITE INDICATES THAT YOU ACCEPT AND AGREE TO BE BOUND BY THIS CCPA PRIVACY NOTICE, PRIVACY POLICY, AND TOU IN FULL. IF YOU DO NOT ACCEPT THIS CCPA PRIVACY NOTICE, DO NOT ACCESS, DOWNLOAD OR OTHERWISE USE THE WEBSITE. You acknowledge (a) that you have read and understood this Privacy Policy; and (b) this Privacy Policy shall have the same force and effect as a signed agreement.

• Your Rights under the CCPA

Under the CCPA, you have the following rights:

• The Right to Know About Personal Information Collected, Disclosed, or Sold

As a California Consumer, you have the right to make a verifiable request to know about the personal information We collect, disclose, and sell about you (the "Right to Know").  As part of your Right to Know, you may ask Appleseed's to provide you
(1) specific pieces of personal information We have collected, disclosed, and sold about you in the past 12 months; or
(2) the categories of personal information We have collected, disclosed, and sold about you in the past 12 months. 
We will confirm receipt of your verifiable request for the right to know within 10 days. We will try to respond to your request within 45 days.  The 45-day period will begin on the day We receive your verifiable request.  If necessary, We may take an additional 45 days to respond to your verifiable request, for a maximum of 90 days total - if the added 45-day period is needed, We will provide you notice that includes an explanation of why the extension is required.  
You may make a verifiable request either through Our Website or by calling Us at 1-888-912-0942.  To make a verifiable request: 

• Web Account Holders: If you are an account holder on Appleseed's's Website, please log into your account and Privacy Management Request. 
• Web Non-Account Holders: If you are a non-account holder making a verifiable request on the web, please click on the following link and fill out the form with the information requested: Privacy Management Request. 
• Telephone: If you wish to make a verifiable request via the telephone, please call us at 1-888-912-0942. 

Under the CCPA, We also have the right to deny your request if We cannot verify your identity.  By exercising your Right to Know, We will ask you to provide personal information in order to verify whether you are submitting your request.  Once you submit your request with the information requested, We will match your information you provided to Our internal records.  If you requested that We provide you with specific pieces of information about you, and We are unable to verify your identity, We will evaluate your request as if you requested disclosure of categories of personal information about you.  If you requested categories of personal information about you and We are unable to verify your identity, We will direct you to Our general Privacy Policy and this CCPA Privacy Notice. 
In general, We collect the following personal information about and from consumers in the past 12 months: